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For Emergency Services

You may be a new homeowner or have recently opened a local business. More likely than not, you will eventually need to call a plumbing company to fix an issue. If this is your first time calling a professional, you might need to figure out what to expect. Your goals and the goals of the technician should be the same. This is to get your issue fixed as quickly and cost-effectively as possible. You can do some things as a home or business owner to help things go smoothly.

 

Things you can do to prepare for your plumbing service call.

  1. Ensure the technician has access to all of your plumbing fixtures. Occasionally, contractors must access a part of the property that has been blocked or locked. Ensure you know where your damaged unit is and that the technician will not have any issues getting to it.
  2. Have a general idea of what the problem may be and gather any pertinent information. For example, if you are calling to have a drain line cleared, make sure that you explain to the tech where you believe the initial clog appeared so they can inspect the clogged pipe. If you have any warranties or manuals for things like a broken water heater, it will help to have those materials ready before you call a plumbing company.
  3. Take the necessary steps for your home or business to receive visitors. As a general rule of thumb, it is highly recommended that if you have pets, they are locked up so they cannot run away or get nervous about the service tech. It is also necessary to have at least one adult present on the premises who are over 18 and can decide how the plumbing issue will be fixed.

Final thoughts about your service call.

These are some simple things you can do to ensure everything is in order when the plumbing tech arrives. You know your situation better than anyone, so anticipate any issues that might come up and address them accordingly. If you have any questions or concerns about working with a plumber or what goes into requesting a free estimate, we invite you to call our business line at 801-601-1298 to speak with a professional.